Shipping policy

 

SHIPPING POLICY (DOMESTIC USA)

  • Free Shipping (5-10 business days) on Domestic USA orders over $300 excluding taxes.
  • All orders over $500 require signature upon delivery.
  • Buyer assumes full liability for the package as soon as it is handed to the courier service and if buyer requests the signature to be waived.
  • Shipping charges are non-refundable. If package is delayed, refused, or returned un-deliverable, all round-trip shipping costs will be deducted from credit or refund.
  • Options for pick-up apply for Paso Robles and San Luis Obispo locations. We will send an email to notify you on when your order is ready for in-store pick-up.
  • Orders received before 12pm PST Monday - Friday will be shipped out
    same day. Orders received after 12pm PST on Monday - Friday, weekends,
    and holidays will not be shipped until the following business day.

SHIPPING POLICY (INTERNATIONAL)

  • Please allow 24-48 hours for processing international orders to coordinate with carrier pickup.
  • All orders require signature upon delivery.
  • All import duties and taxes are the buyer's responsibility.
  • Buyer assumes full liability for the package as soon as it is handed to the courier service.
  • We are unable to accommodate returns and/or exchanges on international orders. All sales final.
  • If package is delayed, refused, or returned un-deliverable, no refund or credit will be issued by Ambiance.